Privacy Policy

Effective Date: 28/10/2025

Last Updated: 28/10/2025

Welcome to AlabaMarketplace.ng. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website, mobile app, and related services (collectively, the "Platform").

By accessing or using AlabaMarketplace.ng, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

a. Information You Provide Directly

When you register or use our platform, we may collect:

• Full name, username, and contact details (phone number, email, address)
• Business or shop details (business name, category, product listings)
• Payment and billing information (bank account, card details, or payment provider data)
• Communications, reviews, or feedback you share with us

b. Information Collected Automatically

When you visit our site, we automatically collect:

• IP address, browser type, device information, and operating system
• Pages you visit, time spent, and referral links
• Cookies and tracking technologies (for analytics, ads, and session management)

c. Information from Third Parties

We may receive data from:

• Payment processors (e.g., Paystack, Flutterwave)
• Logistics partners (e.g., Royal Couriers, GIG, Ifex)
• Advertising and analytics providers (e.g., Google Analytics, Meta Pixel)

2. How We Use Your Information

We use your data to:

• Create and manage your account
• Facilitate buying and selling transactions
• Communicate order updates and promotions
• Improve platform security and performance
• Provide customer support
• Personalize user experience and marketing campaigns
• Comply with legal and regulatory obligations

3. How We Share Your Information

We may share your information with:

• Service providers: For hosting, payment processing, or delivery services
• Business partners: When needed to fulfill orders or joint promotions
• Law enforcement or regulators: As required by law
• Buyers and sellers: Limited information necessary for completing transactions

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences
• Analyze site traffic
• Deliver personalized ads

You can manage or disable cookies in your browser settings, though this may affect site performance.

5. Data Retention

We retain your information only as long as necessary for:

• Legal compliance
• Transaction history
• Platform security and auditing

When no longer needed, your information will be securely deleted or anonymized.

6. Data Security

We use industry-standard security measures including SSL encryption, firewalls, and access controls. However, no system is 100% secure; users are encouraged to safeguard their login credentials.

7. Your Rights

Under applicable laws (including NDPR and GDPR), you have the right to:

• Access your personal information
• Request correction or deletion
• Withdraw consent for data use
• Request data portability
• File a complaint with a data protection authority

You can exercise these rights by contacting info@taxgoglobal.com

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our Platform after changes indicates acceptance of the revised policy.

11. Contact Us

For questions or concerns about this Privacy Policy or your data, please contact:

Email: info@taxgoglobal.com
Email: support@taxgoglobal.com
Platform: AlabaMarketplace.ng